When it's Time to Realign Your Marketing

People have no money. They’re feeling the pinch. No-one’s doing any business at the moment. No-one’s making purchasing decisions right now.

Is that so? Here are a few facts for you:

• Michael Jackson announces 10 concerts. They sell out instantly. He announces 10 more…and 10 more. They all sell out. Top ticket prices £1,000+


• Aston Martin launch and start to successfully sell bespoke £1.2m car


• Whitbread can’t physically can’t find enough land and build Premier Inn hotels fast enough to keep up with demand


• Domino’s Pizza & Mc Donald’s report large increases in profits
  Aldi, Morrison’s & Sainsbury’s profits up


• Sales of the Nintendo wii top 50m worldwide


• Gaming sector up


• Adult clothing and toys, erm, up


• Cinema advertising up


• British tourism up
• Business networking group 4Networking recording record membership levels

There are hundreds and thousands of other examples too.

Money is still around and growth is being achieved – you may just need to realign your business to succeed. You can realign by changing your market focus to the sectors that are enjoying growth. Realign by changing the message about your product. Realign by selling something new to your existing customers. Realign by taking your resources and employing them differently to solve a different problem. Realign by changing your position in the market.

Your realignment might at first look crazy – £1.2m car in a recession anybody? But the craziest thing you could do is to fail to realign with where the money’s being spent.

Sometimes You Get More than You Bargained For

I recently worked with a plumbing company – a very straight forward husband & wife team. (Marketing to many plumbers is an ad in the Yellow Pages and a name on the side of their van, so they had approached me with some trepidation). We worked on a localised mail campaign which addressed the real concerns of people looking for plumbers and I advised them to spend a little time and boot leather delivering the letters around their local area.

Yesterday was wet. Very wet. Yet undeterred, and armed with a couple of hundred envelopes, Mrs Smith (not a changed name, she really is Mrs Smith!) posted letters on four roads in the pouring rain before deciding that enough was enough and going home. When she got back she was astonished. She had four calls from customers waiting for her and through her letterbox she found a handwritten note which read:


'Many thanks for your circular. As a retired commercial director I must congratulate you on your efficient presentation of this excellent letter. I have put your sticker on the inside of my kitchen units and will most definitely be using you when the need arises.'


What do we learn here? That;

1, Getting marketing done professionally pays
2, The fundamental principles of profitable marketing are universal and recognisable
3, Adding something that engages the ‘might use you in the future’ group is a sure-fire winner
4, Don’t put things off because it’s raining (use that as a metaphor for recession if you will too)
5, Hand written notes have the power to touch people even more than four new customers

Beating Recession

Do you know what I dislike most about recession?

It’s nothing to do with economics, it’s those people who knock confidence in others.

It’s people who would otherwise deem themselves to be intelligent business people (or journalists) suddenly deciding that their opinion about recession is right and spouting it out here, there and everywhere. I’m not talking about those with some opinion, I’m talking about those that jabber on and on incessantly about how we should mark their words about the impending end of world economics as we know them.

The economic tide is one thing, but mate-down-the-pub economists really wind me up. I studied economics at A-level, I’ve studied accounting and business finance, I’ve run a business in finance that put packages together for listed companies, I’ve worked with investors, I’ve worked with businesses going through IPOs, I’ve talked to halls full of business people about financing on behalf of Business Link, and I get email updates on policy from the Treasury. But can I tell you what’s going to happen next year? Of course not. Is my macro economic judgement worth anything to your business? Probably not.

I heard an ‘expert’ business advisor at a conference on Tuesday night who in the same breath told everyone how well his own business was doing right now, but that he wasn’t going to grow his business because he was fearful about recession. My only advice would be not to use that advisor.


Do you get the facts?

As is recently well documented, recession is defined by having two successive quarters of negative growth. One quarter (which we have now ‘officially’ had) could be a blip. But this is the economic definition, what we should be concerned about is what it really means.

All that’s happening is that a pie (the economy) that’s been growing nicely for many years is now going to shrink a tiny bit. Last quarter our economy shrunk by 0.1%. Yesterday’s predictions by Mervyn King were that next year the economy could shrink by as much as 2%.

Now get real. If your business’ sales dipped by 2% could you survive? Most would. And that’s an average. Some sectors will be hit worse – estate agents, mortgage brokers, motor manufacturers, furniture companies – which means, by the law of averages that other sectors will do better. And even that’s not the whole picture. The biggest influence on your business is not the wider economy – it never has been. It’s YOU and your ability to make decisions. If you can make a decision to go and get a bit more of the pie, or even a bit of a different part of the pie, then your figures can look very different.


Do you know what I love about recession?

That’s precisely what I love about recession – the huge opportunity for those that realise that they alone are the key. For those that stop frightening themselves with all this macro economic stuff and deal with what’s actually happening right in front of them, there is actually more opportunity than ever before. My sales training programmes are going through the roof at the moment. Why? Because there are plenty of business owners out there that understand that whilst their competitors act like that daft business advisor, they can thrive – by maximising their share of the market.

It’s that kind of Darwinian aspect that I love. Those that go prowling NOW, those that are the fittest of their species will prosper. And note – it’s not the biggest, the flashest, or the proudest. It’s the fittest; the most alert, agile and ravenous that survive. And prosper.

For those that really want it, NOW is your time. Your weapons are outstanding marketing and clinical sales skills. Go for it!